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Roger overhears loud voices in the apartment next door and immediately assumes that his neighbors are engaged in a domestic battle. He then talks on the phone with his friend Lamont and learns that his friend had a very bad day: Lamont lost his job AND discovered a large dent in his car. Roger jumps to some quick conclusions. "Someone is trying to attack you," he advises Lamont. "They dented your car on purpose. It is probably no accident that you lost your job this week either; someone there is out to get you!" Roger's quick assumptions about others' intentions indicate a ____.
Encouraging Behavior
Actions or words that promote confidence, motivation, or support in others, often aimed at fostering personal growth or overcoming challenges.
Process Skills
Pertains to the abilities required to execute and manage processes effectively, including problem-solving, decision-making, and analytical thinking.
Empowerment
Sharing power in such a way that individuals learn to believe in their ability to do the job.
Communication Skills
The capacity to convey information effectively and efficiently to others.
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