You Have Been Asked to Develop a Group on Campus

question 32

Essay

You have been asked to develop a group on campus to help social work students improve their assertiveness skills. Identify the type of group you will be leading, two objectives of the group, and how you will handle the determination of size, format, and duration. Describe your answers in detail, with explanations regarding why you chose the parameters you did.

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Definitions:

Order Taker

An individual or system in charge of receiving and processing customer orders without engaging in proactive selling activities.

Routine Orders

Regular, repeated purchase orders for goods or services that are used on a consistent basis in a company's operations.

Customer Problems

Issues or challenges faced by customers that businesses aim to solve through their products or services.

Inside Order Takers

Employees who handle orders from customers mainly through indirect channels such as phone or email, rather than through face-to-face interaction.