An Effective Group Leader Always Diffuses Controversy and Conflict Before

question 11

True/False

An effective group leader always diffuses controversy and conflict before it surfaces among group members.

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Definitions:

Negotiation

A dialogue between parties aimed at reaching a mutual agreement or resolving differences.

Mediation

A form of alternative dispute resolution where a neutral third party helps the disputing parties reach a mutually satisfactory agreement.

Arbitration

A method of dispute resolution where an impartial third party makes a binding decision to resolve a conflict outside of court.

Deposition

A sworn, out-of-court oral testimony of a witness that is used for gathering information as part of the discovery process and, in limited circumstances, as testimony at trial.