The 85/15 Rule-Which Asserts That 85 Percent of the Problems

question 19

Multiple Choice

The 85/15 Rule-which asserts that 85 percent of the problems can be corrected only by changing systems and less than 15 percent of the problems can be solved by individual workers-is a tenet of

• A)the collegial model.
• B)management by objectives.
• C)Theory Y management.
• D)total quality management.

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Definitions:

Testosterone

A steroid hormone found in both men and women that is responsible for the development and maintenance of male sex characteristics and may influence behavior.

Aggressive Tendencies

Propensities in individuals to engage in behaviors intended to harm or assert dominance over others.

Synapse

The space between two neurons across which impulses are carried by neurotransmitters.

Neurons

Specialized cells of the nervous system that transmit information to other nerve cells, muscle, or gland cells.