Read the Following Hypothesis: Customers Who Experienced Personalized Conversations with Snackbot

question 18

Multiple Choice

Read the following hypothesis: Customers who experienced personalized conversations with Snackbot are more likely to cooperate with Snackbot's requests than those who customers experienced impersonal scripted conversation. The independent variable is

• A)norm formation.
• B)Snackbot.
• C)presence or absence of personalized conversation.
• D)cooperation (or not)with Snackbot's request.

---

Definitions:

Soaps

Salts of fatty acids, created through the saponification process, used primarily for cleaning.

Hydrophobic

Hydrophobic refers to substances that repel water, often characterized by nonpolarity and insolubility in water.

Soap

Salt of fatty acids that are primarily used for cleaning and lubrication, formed by the reaction between an alkali and a fat or oil.

Detergent

A chemical compound used to remove dirt, including surfactants that can break up and remove grease and oil.