When a Customer Places an Order at McDonald's, an Order

question 54

Multiple Choice

When a customer places an order at McDonald's, an order taker keys it into the computer, then kitchen employees assemble the order, send it to the order taker who hands it to the customer. This process represents which one of the following features of a bureaucracy?

• A)a clear-cut division of labor
• B)organizational personnel treat clients as cases
• C)authority belongs to the position, not the person
• D)positions are filled on the basis of objective criteria

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Definitions:

Rate of Return

The increase or decrease in the value of an investment during a set time frame, represented as a proportion of the investment's original price.

Level of Risk

The degree of uncertainty associated with an investment or decision, often regarding the potential for loss.

Optimal Portfolio

An investment strategy that maximizes expected return for a given level of risk through diversification.

Risk-Return Indifference Curves

Graphical representations that show combinations of risk and return where an investor is indifferent.