According to Standard Operating Procedures, Every Customer at McDonald's Is

question 38

Multiple Choice

According to standard operating procedures, every customer at McDonald's is greeted with the words, "Welcome to McDonald's. May I take your order?" The practice corresponds with which characteristic of a bureaucracy?

• A)a clean-cut division of labor
• B)positions filled on the basis of qualification
• C)personnel treat "clients" as cases
• D)authority belongs to the position

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Definitions:

Collection

The act of gathering items or data together from various sources, often for a specific purpose or analysis.

Information

Data or knowledge communicated or received concerning a particular fact or circumstance.

Digitally

Pertaining to operations or activities that are conducted using digital technologies or devices.

Accessible

Easily approachable, reachable, or usable by people with varying levels of ability.