McDonald's Evaluators Pose as Customers and Conduct Each Year More

question 48

Multiple Choice

McDonald's evaluators pose as customers and conduct each year more than 500,000 unannounced visits at its 31,000 restaurants. The company also uses a checklist of 500 performance measures to evaluate each of its restaurants. This practice represents

• A)the informal aspects of organizations.
• B)statistical measures of performance.
• C)expert authority.
• D)the iron cage of rationality.

Understand the quantity theory of money and its implications for the economy.

Recognize the economic costs associated with inflation and how they affect behavior.

Understand how changes in the money supply and demand affect the price level.

Identify the factors that cause shifts in the money demand curve.

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Definitions:

Thomas Jefferson

The third President of the United States (1801–1809), primary author of the Declaration of Independence, and a founding father known for his promotion of the ideals of republicanism in the United States.

Nathanael Greene

A major general of the Continental Army in the American Revolutionary War, who was known for his successful command in the Southern Campaign, forcing British Lieutenant General Cornwallis to abandon the Carolinas and head for Virginia.

Southern Campaign

A phrase often used to describe a series of battles in the southern states during the American Revolutionary War that were crucial to the eventual American victory.

Loyalists

Colonists in America who remained loyal to the British crown during the American Revolutionary War, opposing independence.