Simon Spanks His Son Paul in Order to Get Him

question 93

Multiple Choice

Simon spanks his son Paul in order to get him to stop acting aggressively. Which outcome is LEAST likely in the long term?

• A) Paul will become fearful of Simon.
• B) Paul will become more aggressive.
• C) Paul will stop being aggressive.
• D) Paul will not internalize the social rules concerning aggressive behavior.

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Definitions:

Service Quality

The evaluation of how well a delivered service meets or exceeds customers' expectations and needs.

Performance Gap

The difference between the actual performance of an organization and its potential or desired performance.

Standards Gap

The difference between existing standards and the newly established benchmarks that need to be met, often leading to a period of adjustment for organizations.

Knowledge Gap

The difference in understanding, information, or knowledge between individuals, groups, or data sets.