Examlex
For each of the following sentences, select the verb in the second half of the sentence that is consistent with the first verb. After my car broke down, my friend (loans, loaned) me money to buy a new one.
Empowerment
The process of giving individuals or groups more power and control over their lives or work, often leading to increased autonomy and participation in decision-making.
Individualized
Tailored or customized to meet the specific needs or preferences of an individual.
Zone of Tolerance
The range within which customers are willing to accept variations in service delivery and quality.
Voice-of-customer Quotient
A metric or approach that measures the extent to which a company's products or services align with the expectations and needs of its customers.
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