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Maria works as a case manager for the Department of Human Services. In her work, she will often carry a caseload of over fifty clients. At times, she will provide counseling for her clients, but, more frequently, clients will receive counseling services from other professionals. Most of her clients have multiple needs, and Maria works with other professionals to identify her clients' most urgent problems and to develop a plan for gaining access to needed services. She will also follow up with her clients in order to monitor the quality of services.
Maria's role may best be described as:
Intellectual Development Disorder (IDD)
A disorder characterized by significantly impaired intellectual and adaptive functioning, diagnosed based on below-average intelligence and difficulty managing everyday tasks.
Sheltered Workshop
A supervised workplace for individuals with disabilities, providing specialized employment opportunities and training.
Displays Resiliency
Exhibiting the capacity to recover quickly from difficulties or adapt effectively in the face of adversity.
Intellectualization
A defense mechanism where reasoning is used to block confrontation with an unconscious conflict and its associated emotional stress, focusing instead on abstract and intellectual thought.
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