Julia Is a Case Manager at a Domestic Violence Shelter

question 14

Multiple Choice

Julia is a case manager at a domestic violence shelter in a small, rural community. Because this agency is the only one of its kind in several surrounding counties, Julia's responsibilities include traveling to different counties and communicating with different officials in these communities. Oftentimes, Julia is called to respond to crises many miles from her office. She has found herself spending hours at a time away from her desk and has had trouble keeping up with necessary paperwork. Because her job involves so much time away from her office, Julia has started using her personal laptop computer whenever she is working in other locations. By doing so, she has found that she can complete client intake forms and other required documentation more quickly and more accurately because she does not have to wait until she returns to her office to complete the forms. Instead, Julia can complete the forms, and then e-mail them back to the office. The use of the laptop has contributed to Julia's ability to complete needed paperwork quickly; because of this, her clients are able to receive services sooner. In order to ensure that Julia's laptop is appropriate for use in her work, she needs to do which of the following?
I.Install a firewall system
II.Use an encryption program
III.Ensure that others do not have access
IV.Have a back-up battery

• A)I, II, III, and IV
• B)I, II and III
• C)II and IV
• D)III and IV

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Definitions:

Middle Age

The period in human life ranging from about 45 to 65 years old, often considered a time of adjustment to aging.

Psychic Energy

In psychoanalytic theory, the force or impulse that drives behaviors and processes in the human mind, originating from the id, ego, and superego.

Individuation Process

A concept in analytical psychology referring to the process by which an individual integrates the unconscious with their conscious mind, leading to the development of a unique personality.

Psyche

A term used to describe the human mind or soul, encompassing thoughts, feelings, and consciousness.