A Focused Interaction Between the Case Manager and the Applicant

question 18

Multiple Choice

A focused interaction between the case manager and the applicant guided by a predetermined set of questions is called a(n) : ​

• A)unstructured interview.
• B)process interview.
• C)structured interview.
• D)summary interview.

---

Definitions:

Decision Making

The cognitive process of selecting a course of action from among multiple alternatives.

Functional Fixity

A cognitive bias that limits a person to using an object only in the way it is traditionally used, hindering problem-solving and creativity.

Feasible Solution

A practical and achievable resolution to a problem that can realistically be implemented.

Generating Solutions

The process of coming up with multiple answers or ways to address problems or challenges.