In Planning Quality-Assurance Programs in Human Service Agencies, the Focus

question 11

Multiple Choice

In planning quality-assurance programs in human service agencies, the focus is on:

• A)developing pre-approval policies with HMOs.
• B)developing standards of client care.
• C)developing the agency's mission statement.
• D)developing the agency's formal structure.

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Definitions:

Liabilities

Financial obligations or debts that a company owes to others, due to past transactions or events.

Revenue

The complete financial intake a company secures from transactions involving goods or services within a certain interval.

Expenses

Outflows or other using up of assets or incurrence of liabilities during a period from delivering or producing goods, rendering services, or carrying out other activities that constitute the entity’s ongoing major or central operations.

Held-to-maturity Securities

Financial assets purchased with the intention and ability to hold them until a specified maturity date.