In Planning Quality-Assurance Programs in Human Service Agencies, the Focus

question 11

Multiple Choice

In planning quality-assurance programs in human service agencies, the focus is on:

• A)developing pre-approval policies with HMOs.
• B)developing standards of client care.
• C)developing the agency's mission statement.
• D)developing the agency's formal structure.

---

Definitions:

Turret Lathe

A type of lathe that allows multiple machining operations, like drilling and cutting, to be performed sequentially on a workpiece without repositioning it.

After-Tax Cost of Debt

The net cost of debt after the effects of income tax deductions on interest payments are considered.

Corporate Tax Rate

The percentage of a corporation's income that it pays as taxes to the government.

CCA Class

Refers to the Canadian Classification of Capital Assets, a system used in Canada for categorizing fixed assets for tax depreciation purposes.