You Are Troubleshooting a Laptop with Multiple Sticking Keys That

question 29

Multiple Choice

You are troubleshooting a laptop with multiple sticking keys that result in misspelled words while the user types. Other than several sticking keys, the laptop appears to be functioning properly. You have cleaned the keyboard with compressed air, but the problem persists. After removing one of the key tops, it becomes apparent that a liquid was spilled into the keyboard.
Which of the following is the next step in resolving the issue of sticking keys?

• A) Replace the keyboard with a compatible keyboard.
• B) Disconnect and reseat the keyboard ribbon cable.
• C) Clean the keyboard keys with a contact cleaner.
• D) Replace the laptop system board and reseat all connections.

Understand the contextual dependency of meaning in human communication versus computer translation.

Acknowledge the variability of emotional expressions across cultures and history.

Explore the concept of cultural scripts and their role in emotional management.

Understand the dynamics of role conflict and role strain in social structures.

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Definitions:

Prepurchase Trial

An opportunity for consumers to try out a product or service before committing to a purchase, often used to reduce risk and increase customer confidence.

Convenience

The quality of being suitable, easy, or handy to use, often enhancing ease of use, saving time, or effort in the context of products, services, or activities.

Consumer Electronics

Electronic equipment intended for everyday use by individuals, such as smartphones, TVs, and laptops.

Product Information

Specific data and details about a product, including features, benefits, usage instructions, and manufacturer details, aimed at informing consumers.