A Technician Needs to Service a Laptop Computer That Is

question 7

Multiple Choice

A technician needs to service a laptop computer that is experiencing an intermittent problem with the display.
Which of the following will be most effective at helping the technician complete the work in a timely and efficient manner? (Select TWO) .

• A) Provide the customer with a laptop to use while the failing unit is being repaired.
• B) Document and label the location of the screws and cables before removing them.
• C) Compare the system board display connections with a properly functioning laptop.
• D) Organize and place all parts and screws and in one place.
• E) Charge the laptop battery pack so it is ready to return to the customer with a full charge.

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Definitions:

Ethical Decision-Making Process

A procedure for evaluating and choosing among alternatives in a thoughtful manner based on values and ethical principles.

AMA Code of Ethics

is a guideline set by the American Marketing Association outlining professional ethical norms and behaviors for marketers, promoting integrity and fairness.

Market Research Project

A structured initiative aimed at gathering and analyzing data about consumers, competitors, and market trends to support decision-making in marketing strategy and business development.

Conscious Marketing Approach

A marketing strategy that emphasizes ethical practices, sustainability, and considering the broader impact on society and the environment.