A Technician Is Troubleshooting a Small Network with Cable Internet

question 31

Multiple Choice

A technician is troubleshooting a small network with cable Internet service in which a user is receiving a message in her web browser stating a site cannot be found. While interviewing users, it is determined that every host on the network is experiencing the same issue with all websites.
Which of the following is the first step in troubleshooting this issue?

• A) Use a cable tester to test the patch cable for the first user who reported the issue.
• B) Reboot the SOHO router connecting the LAN to the cable modem.
• C) Call the Internet service provider and report the problem.
• D) Replace the patch cable from the SOHO router to the cable modem.
• E) Connect a computer directly to the cable modem and attempt to access the Internet.

---

Definitions:

Debt Worthy

A term indicating an individual or organization's capability and reliability in repaying borrowed money, often assessed by creditworthiness.

Expansion Capital

Refers to the funds provided to mature companies looking to expand operations, enter new markets, or acquire assets without changing control of the business.

Long-Term Borrowings

Loans or debt obligations with repayment schedules extending beyond one year, used to finance more permanent or significant investments.

Working Capital

The measure of a company's short-term financial health and operational efficiency, calculated as current assets minus current liabilities.