While Assisting a Windows User Over the Phone, You Need

question 12

Multiple Choice

While assisting a Windows user over the phone, you need to determine the IP address for the DHCP server along with the MAC address of the Ethernet NIC. The user has successfully opened a command prompt.
What command will you have the user type at the command line to determine these two addresses?

• A) ipconfig /all
• B) tracert
• C) ipconfig /release
• D) ping
• E) netstat
• F) net use

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Definitions:

Quality Improvement

An ongoing process of identifying, evaluating, and implementing measures to enhance the efficiency, effectiveness, and safety of healthcare services and operations.

Act

To take action or do something; also can refer to a law or regulation passed by a legislative body.

Magnet Status

A designation awarded to hospitals that meet specific criteria for excellence in nursing practice and patient care, indicating a commitment to maintaining high standards.

Empirical Quality

A characteristic or property of something based on direct observation or experience rather than theories or logic.