While Assisting a Windows User Over the Phone, You Need

question 12

Multiple Choice

While assisting a Windows user over the phone, you need to determine the IP address for the DHCP server along with the MAC address of the Ethernet NIC. The user has successfully opened a command prompt.
What command will you have the user type at the command line to determine these two addresses?

• A) ipconfig /all
• B) tracert
• C) ipconfig /release
• D) ping
• E) netstat
• F) net use

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Definitions:

Facial

Relating to the face, or to the facial nerve which controls muscles of expression, taste sensation, and more.

Auditory Tube

A tube that connects the middle ear to the back of the nose, helping equalize pressure in the ear; also known as the Eustachian tube.

Semicircular Canals

Three fluid-filled tubes in the inner ear that help maintain balance by sensing rotation of the head.

Cochlea

A spiral-shaped, fluid-filled inner ear structure that is essential for hearing as it transfers sound vibrations to nerve impulses.