A Mobile Phone User in Your Company Is Experiencing Dropped

question 25

Multiple Choice

A mobile phone user in your company is experiencing dropped phone calls. While interviewing the user, you determine the problem started after she checked her email this morning. No other mobile devices in the organization are dropping calls.
Which of the following is the most likely reason for the dropped calls?

• A) Cellular service is weak in the office building.
• B) Malware is interfering with the calls.
• C) The user is connected to an unauthorized Wi-Fi network.
• D) The user has exceeded the limit on her data plan.

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Definitions:

Planning Fallacy

The tendency to underestimate how much time is needed to complete a task, leading to overly optimistic time estimations.

Optimistic Mindset

A mental attitude characterized by hope and confidence in success and positive outcomes.

Proximal Goals

Short-term objectives or milestones that are set as steps leading towards a longer-term goal.

Distal Goals

Objectives or aims that are set for the long-term future, usually requiring more time and effort to achieve than proximal or immediate goals.