A Mobile Phone User in Your Company Is Experiencing Dropped

question 25

Multiple Choice

A mobile phone user in your company is experiencing dropped phone calls. While interviewing the user, you determine the problem started after she checked her email this morning. No other mobile devices in the organization are dropping calls.
Which of the following is the most likely reason for the dropped calls?

• A) Cellular service is weak in the office building.
• B) Malware is interfering with the calls.
• C) The user is connected to an unauthorized Wi-Fi network.
• D) The user has exceeded the limit on her data plan.

Differentiate between formal and informal leadership roles within teams.

Analyze the impact of leadership on team effectiveness.

Identify and distinguish between various behavioral roles in teams.

Understand the concept of groupthink and its characteristics.

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Definitions:

Career Plan

A strategic outline of one's professional goals and the steps needed to achieve them, including education, skill development, and job experiences.

Occupation

A person's regular work or profession; job or principal activity.

Primary Category

The main or first-level classification used in sorting and organizing data, objects, or concepts.

Diversity

The inclusion of individuals with a variety of characteristics, such as race, gender, age, religion, cultural background, and more, within a group or organization.