A User Called the Help Desk to Report That Her

question 42

Multiple Choice

A user called the help desk to report that her mobile device has apps on it that she does not remember installing. Several times throughout the day, she receives alerts in the notification bar from apps she does not recognize asking for permission to download and upload data.
Which of the following is the most likely cause for this behavior?

• A) The mobile device has malware on it.
• B) The company has pushed these apps to the device.
• C) The anti-malware software is detecting and deleting infected apps.
• D) The device is performing an OS update.

Evaluate the role of schedules of reinforcement and reinforcement contingencies in shaping behavior.

Understand the concept of operant conditioning and its application.

Recognize the principles underlying reinforcement and punishment.

Differentiate between types of reinforcers (primary vs secondary).

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Definitions:

Ratio Schedule

A schedule of reinforcement where a response is reinforced only after a specified number of responses have occurred.

Partial Reinforcement Effect

The tendency for a response that is reinforced after some, but not all, correct responses to be very resistant to extinction.

Continuous Reinforcement

A method of learning in which a behavior is reinforced each time it is performed, leading to faster acquisition of the behavior.

Continuous Reinforcement

A reinforcement schedule in which every occurrence of the instrumental response (desired response) is followed by the reinforcer.