The Touch Screen on a Mobile Device Is Not Responding

question 8

Multiple Choice

The touch screen on a mobile device is not responding to input.
Which of the following is the best step to take to resolve this issue?

• A) Remove and replace the screen.
• B) Use the Settings app to recalibrate the touch screen.
• C) Perform a factory reset on the device.
• D) Close all unresponsive apps.

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Definitions:

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