Several of the Contacts in Your Mobile Device Are Responding

question 40

Multiple Choice

Several of the contacts in your mobile device are responding to test messages that you sent them. However, you don't remember sending any of the messages.
Which of the following is the reason for this behavior?

• A) Someone else is sending text messages and signing your name.
• B) Your device is malfunctioning and sending these messages.
• C) Your device is sending spam messages to your contacts.
• D) Your device's touch screen is nonresponsive

Understand how to prevent psychological reactance in negative communication.

Learn the strategic writing patterns that help maintain goodwill in negative messaging.

Identify and apply the appropriate beginning and conclusion techniques in negative messages.

Understand the ethical and legal implications in delivering detailed negative messages.

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Definitions:

Black Bile

An ancient medical concept, part of the four humors theory, believed to be responsible for melancholic temperament and conditions.

Major Depressive Disorder

A mood disorder identified by a constant feeling of depression or an absence of pleasure in tasks, resulting in major hindrances in day-to-day activities.

Persistent Depressive Disorder

A chronic form of depression characterized by a depressed mood for most of the day, more days than not, for at least two years.

Major Depressive Disorder

A psychiatric condition characterized by a lasting feeling of melancholy or lack of desire in pursuits, which severely impacts daily lifestyle.