How Is Service Work Different from Manufacturing Work

question 89

Multiple Choice

How is service work different from manufacturing work?

• A) Ever since the Information Revolution, service jobs have become much less common than manufacturing jobs.
• B) Service workers are much less likely than manufacturing workers to be scrutinized by a supervisor.
• C) In service work, unlike manufacturing work, it is common for workers' expectations to conflict with those of customers.
• D) Service work is much better paid than manufacturing work.

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Definitions:

Anti-immigration

Opposition to immigration, often based on fears of economic competition, cultural difference, or security concerns, leading to policies or attitudes that restrict or discourage people from moving to a new country.

Race Betterment Foundation

An early 20th-century American eugenics-based organization aiming to promote racial purity and health through selective breeding and other means.

Tulsa Riot

A violent racial attack that occurred in 1921 in the Greenwood District of Tulsa, Oklahoma, often referred to as the Tulsa Race Massacre, where a white mob attacked residents, homes, and businesses in one of the wealthiest black communities in the United States.

Committee on Public Information

A government agency created by President Woodrow Wilson during World War I to influence U.S. public opinion and increase support for the war effort through propaganda.