How Is Service Work Different from Manufacturing Work

question 89

Multiple Choice

How is service work different from manufacturing work?

• A) Ever since the Information Revolution, service jobs have become much less common than manufacturing jobs.
• B) Service workers are much less likely than manufacturing workers to be scrutinized by a supervisor.
• C) In service work, unlike manufacturing work, it is common for workers' expectations to conflict with those of customers.
• D) Service work is much better paid than manufacturing work.

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Definitions:

Clerical Salaries

Financial remuneration provided to employees performing administrative or secretarial tasks within an organization.

Administrative Salaries

Compensation paid to individuals occupying administrative or managerial positions, covering their roles in planning, directing, and overseeing operations.

Return On Investment

A financial metric used to evaluate the efficiency of an investment or compare the efficiency of several investments, measuring gain relative to cost.

Program's Effectiveness

A measure of how well a specific program achieves its goals and objectives.