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Describe the Characteristics of Typical Telephone Specialties

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Describe the characteristics of typical telephone specialties.


Definitions:

Performance Appraisal

A regular review and evaluation of an employee's job performance and overall contribution to a company.

360-degree Review

A comprehensive feedback process in which employees receive confidential, anonymous feedback from the people who work around them.

Boss

Informally refers to a person who is in charge of employees and can dictate tasks and make decisions that affect their work life.

Sexual Harassment

Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature in the workplace or other professional or social situations.

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