Shizuka Is Asked to Print Letters to Send to All

question 22

Essay

Shizuka is asked to print letters to send to all the employees in her company's sales department to let them know about some recent changes in the department. She has already written the letter. Now she is ready to create a mail merge.
Shizuka's Outlook contacts list includes all the employees in the company, but she only wants to send letters to employees in the sales department. How can she modify the recipients list to only include employees in the sales department?

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Definitions:

Hiring a Mediator

The act of engaging an impartial third party to facilitate the resolution of a dispute between conflicting parties.

Balance Power

The distribution of power among various parties in a way that no one side has dominance over the others.

Principled Negotiation

A negotiation strategy that focuses on the merits of an issue and seeks mutual gains or objectives rather than positioning.

Firm Flexibility

The ability to be resolute in decision-making while being adaptable to changing circumstances.