It Is a Good Idea to Discuss with Your Customer

question 30

Multiple Choice

It is a good idea to discuss with your customer the types of ____ he or she might need.

• A) hardware
• B) sizing handles
• C) software
• D) formats

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Definitions:

Untrained Listener

An individual who lacks the skills or experience to effectively understand and interpret spoken information, particularly in complex or technical contexts.

Levels Of Listening

Various degrees of attention and engagement that a listener can exhibit, affecting the effectiveness of communication.

Probing Questions

Inquisitive questions designed to gain deeper insights into a respondent's thoughts, feelings, or behavior.

Thinkers And Feelers

Refers to two types of decision-making styles; thinkers prioritize logic and objectivity, whereas feelers prioritize emotions and values.