As Shown in the Accompanying Figure, Lync Utilizes Instant Messaging

question 14

True/False

As shown in the accompanying figure, Lync utilizes instant messaging.

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Definitions:

Inbound Telemarketing

A marketing approach where a company receives calls from interested customers or potential leads, often as a result of advertising or promotional activities.

Catalog Phone Banks

Call centers dedicated to handling orders and inquiries for products listed in catalogs, providing customer service and sales support.

Inside Order Takers

Employees within a company who manage orders from customers or clients, typically working from an office rather than the field.

Outside Order Takers

Outside order takers are sales personnel who visit customers or potential clients in their place of business or residence to take orders directly.