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question 13

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Directions: Choose the best answer based on the information you read in Chapter 15. ​ Which sentence has all words correctly capitalized? ​


Definitions:

Dimensions Of Customer Service

The various aspects of how businesses meet customer needs and expectations, including responsiveness, accuracy, and empathy.

Response Time

The duration taken to react or respond to a request, order, or need, often critical in customer service and emergency situations.

Product Variety

The range of different products or services offered by a company to meet various customer needs and preferences.

Distribution Network

A system of warehouses, transport services, and distribution centers that facilitates the movement of products from manufacturers to consumers.

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