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Service Objectives Specify Outcomes to Be Achieved as a Result

question 28

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Service objectives specify outcomes to be achieved as a result of program activities.


Definitions:

Timeliness

The quality of being done or occurring at a favorable or appropriate time.

Performance Management

A continuous process of setting objectives, assessing progress, and providing on-going feedback to ensure that employees are meeting their targets and career goals.

Performance Planning

The process of setting performance expectations and goals for teams or individuals to guide their work and evaluate their success.

Correcting

The act of identifying and rectifying errors or faults.

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