Whenever a Survey Is __________, It Is the Researcher's Responsibility

question 18

Multiple Choice

Whenever a survey is __________, it is the researcher's responsibility to make that fact clear to respondents.

• A) confidential rather than anonymous
• B) double-blind
• C) given to an entire population
• D) based on a complicated theory

Acknowledge the significance of managing customer expectations to minimize service gaps.

Comprehend the importance of trust and confidence (assurance) in service delivery.

Grasp the necessity of understanding and meeting/exceeding customer expectations.

Understand the challenges of evaluating service quality due to its intangibility.

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Definitions:

Light Background

A design or visual element characterized by light colors or shades, often used in presentations, websites, or documents to enhance readability or aesthetic appeal.

PowerPoint Slides

Visual presentations created using Microsoft PowerPoint, often used for educational, business, or training purposes.

Hyphens

Punctuation marks used to join words or parts of words, indicating a linked concept or compound adjective.

Document Design

the process of creating structured, visually appealing document layouts for clear communication.