Administrative Professionals Do Not Need Customer Service Skills

question 8

True/False

Administrative professionals do not need customer service skills.

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Definitions:

APR

Annual Percentage Rate; a comprehensive measure of the cost of borrowing on an annual basis, including interest and other fees.

Monthly-Compounded

Monthly-Compounded refers to the process of applying interest on an investment or loan on a monthly basis, where each month's interest is added to the principal.

EAR

Effective Annual Rate, the actual return on an investment or the actual interest rate on a loan over one year, including compounding.