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When Writing a Business Email Message

question 9

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When writing a business email message:


Definitions:

Human Behavior

The range of actions and mannerisms exhibited by individuals in conjunction with their environment or social structures.

Individual Values

The personal principles or standards of behavior that guide an individual's actions and decisions.

Technical Competence

The specialized knowledge, skills, and abilities required to perform specific tasks or roles effectively in a given field.

Interpersonal Sensitivity

The ability to perceive and interpret subtle cues in social interactions, including emotions, intentions, and nonverbal signals of others.

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