Which of the Following Statements About Formal and Informal Communication

question 112

Multiple Choice

Which of the following statements about formal and informal communication channels is most accurate?

• A)All relevant organizational information should flow through formal communication channels.
• B)A free exchange of information within organizations should be avoided because it can lead to chaos.
• C)Managers should do everything possible to avoid grapevine communication within an organization.
• D)Companies should monitor social media sites to see what customers and others are saying about the company.

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Definitions:

Insurance Company Agent

An individual authorized to sell and manage insurance policies on behalf of an insurance company.

Broker

An individual or firm that acts as an intermediary between buyers and sellers, typically in financial transactions, real estate, or insurance.

Assumes a Risk

A legal doctrine where an individual knowingly exposes themselves to a hazard or danger and is considered to have consented to the risk involved.

Insurer

A company or entity that provides insurance policies to protect individuals or organizations against financial loss or damage.