Alyssa Wants to Become a Better Listener in the Workplace

question 27

Multiple Choice

Alyssa wants to become a better listener in the workplace.Which of the following is the best technique she can do to improve her listening skills?

• A)Don't maintain direct eye contact because doing so may distract the speaker.
• B)Interrupt whenever she has an opinion on the topic to share with her speaker.
• C)Rephrase and summarize the speaker's message in her own words.
• D)Avoid asking any questions because doing so may distract the speaker.

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Definitions:

Temperament

An individual's innate predisposition towards certain emotional responses and behaviors, often observable in infancy and considered as the basis of personality.

Well-Being

A comprehensive term for the condition of an individual or group, encompassing physical, psychological, and social aspects of health and happiness.

Climate

The long-term pattern of temperature, humidity, wind, etc., in a particular area, significantly influenced by geographical location and atmospheric conditions.

Marital Status

A legal or social acknowledgment of a person's current state regarding marriage, such as single, married, divorced, or widowed.