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In order to find new ways for a company to develop new products, the CEO asked a group of team leaders to imagine that all of the materials they normally use to make their products were no longer available. In doing so, the CEO is
Market-oriented
A business approach that prioritizes the needs and wants of customers in the creation and selling of products or services.
Relational Orientation
An approach in business and marketing that emphasizes building long-term relationships with customers, focusing on customer satisfaction, loyalty, and engagement.
Lifetime Profitability
The total profit expected from a customer over the entire period of their relationship with a company.
Sales-oriented
A business approach that focuses primarily on making sales or transactions, often prioritizing volume over customer relationship or product quality.
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