Devon Is Writing an E-Mail Message to a Customer to Tell

question 15

Multiple Choice

Devon is writing an e-mail message to a customer to tell him that the customer's order has been shipped.His primary purpose is to ________.

• A)inform
• B)persuade
• C)sell
• D)promote goodwill

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Definitions:

Global Leadership Dimension

The aspects and capacities essential for leading and managing effectively across different cultures and international borders.

GLOBE Project

A research project studying interrelationships between societal culture, organizational culture, and organizational leadership in various nations.

Culture Clusters

Groupings of cultures that share similar characteristics and values.

Global Leadership Dimensions

The attributes, behaviors, and practices that enable leaders to successfully operate and influence on an international scale.