Omar Is Writing an E-Mail Message About a New Delivery

question 81

Multiple Choice

Omar is writing an e-mail message about a new delivery service.In anticipating and profiling the audience,he should ________.

• A)call or e-mail all members of his audience to learn more about them
• B)realize that he can't write a good message unless he knows exactly who the readers will be
• C)try to get a general idea of who his audience is
• D)ask a competing company about its audience

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Definitions:

Narrative Storytelling

The art of telling stories through a narrative structure, engaging the audience with a coherent and compelling sequence of events.

Impersonal

Characterized by a lack of personal feeling or involvement.

Organizational Clarity

The extent to which the roles, objectives, and strategies of an organization are clear, understood, and accepted by its members.

External Stakeholders

Individuals or groups outside of a company who are affected by its actions and decisions, such as customers, suppliers, and the community.