What Is the Best Advice for Writing E-Mail Messages

question 34

Multiple Choice

What is the best advice for writing e-mail messages?

• A)Use first names only in opening greetings.
• B)Because your name will appear in your e-mail address,you don't have to type it at the bottom of your message.
• C)Always include a complimentary closing such as Sincerely.
• D)Make your e-mail messages easier to read and to comprehend by using bulleted and numbered lists and headings.

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Definitions:

Aristotle's Concepts

Ideas and philosophies developed by the ancient Greek philosopher Aristotle, covering a range of topics from ethics to metaphysics.

Ethos, Pathos

Components of Aristotle's modes of persuasion: ethos appeals to ethics, establishing credibility, while pathos appeals to emotions to persuade an audience.

Ratio Analysis

A financial analysis technique that involves comparing different figures from the balance sheets, income statements, or other financial reports.

Dramatistic Analysis

A method developed by Kenneth Burke for analyzing human behavior and communication through the lens of drama.