Your Firm's Policy Is to Respond to Some of the Comments

question 68

Multiple Choice

Your firm's policy is to respond to some of the comments your customers make on Facebook and Twitter.What should you do when responding to these comments?

• A)Use a friendly,upbeat,professional tone.
• B)Take this opportunity to name your competitors and explain how much better your products are.
• C)Avoid admitting mistakes.
• D)You should do all of these when responding.

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Definitions:

Morula

An early stage in embryonic development consisting of a solid ball of cells.

Endoderm

The innermost layer of cells or tissue of an embryo in early development, from which the digestive tract and associated structures develop.

Digestive Tract

The digestive tract is a series of hollow organs joined in a long, twisting tube from the mouth to the anus, where food is broken down into nutrients.

Extraembryonic Membranes

Membranes that are not part of the embryo but provide protection and support, including the amnion, chorion, yolk sac, and allantois.