Which of the Following Is the Best Opening for a Straightforward

question 49

Multiple Choice

Which of the following is the best opening for a straightforward claim letter?

• A)I have been a loyal customer of Bennigan's for many years.
• B)Please credit my Visa account for $36,the amount I was overcharged on November 8.
• C)I was extremely disappointed to be overcharged on my dinner bill.
• D)​I will not be returning to Bennigan's unless you credit my Visa account immediately.

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Definitions:

Rational Beings

Rational Beings refers to individuals who are capable of making reasoned decisions based on logical thinking and empirical evidence.

Outcomes

The results or consequences of actions, decisions, or processes.

Concessions

Compromises or adjustments made by a negotiator to reach an agreement in a negotiation.

Clear Winners

Refers to situations where the outcome is distinctly favorable for some participants over others, often used in competitive contexts.