Which of the Following Is the Best Opening for an Adjustment

question 76

Multiple Choice

Which of the following is the best opening for an adjustment message?

• A)Unfortunately,your negative experience with our restaurant reflects a common complaint by our customers.
• B)We have credited your account for $36 to refund your dining bill.
• C)We are so sorry that you had a bad experience while dining with us last month.
• D)Although we generally don't offer refunds,we're willing to make an exception in this case.

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Definitions:

Prepaid Expenses

Expenses paid for in advance and recorded as assets until they are actually used or consumed.