Which Is the Most Effective Statement in a Letter to a Customer

question 96

Multiple Choice

Which is the most effective statement in a letter to a customer about an order for which the customer has not yet paid?

• A)We cannot ship your order until we receive your payment.
• B)Your order will be canceled unless we receive your payment right away.
• C)As soon as we receive your payment,we'll ship your order.
• D)When are you going to submit payment?

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Definitions:

Blaming the Victim

The tendency to hold individuals responsible for the misfortunes that befall them, often ignoring external factors that may have contributed.

Deindustrialization

The transformation of an economy from one based on manufacturing to one based on services.

Structural Variables

Components of social, economic, or political structures that can affect outcomes in research or the understanding of societal phenomena, including factors like class, race, and gender.

Social Inequality

Exists when certain attributes affect a person’s access to socially valued resources.