Deborah Must Deny a Request Made by One of Her

question 42

Multiple Choice

Deborah must deny a request made by one of her employees.The most effective statement in a bad-news message denying this request would be

• A)No,you may not be reimbursed for the extra night you stayed after the conference ended.
• B)We are so sorry that we are unable to reimburse you for the extra night you stayed after the conference ended.
• C)Although your extra night cannot be reimbursed,we will process the remainder of your expense claim immediately.
• D)Please be advised that your extra night stay is not reimbursable.

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Definitions:

Externality Problem

A situation in which a third party is affected by the consequences of a transaction or activity between others, either positively or negatively.

Private Contract

An agreement between private parties that creates mutual obligations enforceable by law.

Pollution Permits

Tradable permits issued by governments that allow the holder to emit a certain amount of pollution; used to control and reduce environmental harm.

Corrective Taxes

Taxes designed to internalize externalities, typically by charging for negative externalities to correct market outcomes.