Closing a Bad-News Message with a Statement Such as Visit

question 75

Short Answer

Closing a bad-news message with a statement such as Visit our website soon for our summer concert schedule uses ________ information or sales promotion to encourage the customer's continued patronage.

---

Definitions:

Ethics

Moral principles that govern behavior, distinguishing between what is right and wrong.

Folkways

Norms for routine or casual interaction that guide everyday behavior in a society.

Corporate Social Responsibility

A business approach that contributes to sustainable development by delivering economic, social, and environmental benefits for all stakeholders.

Ethical

Pertaining to or dealing with morals or the principles of morality; concerned with the distinction between good and evil or right and wrong behavior.