Which of the Following Is the Best Example of an Effective

question 67

Multiple Choice

Which of the following is the best example of an effective buffer in a bad-news letter telling a job applicant that she didn't get the position for which she interviewed?

• A)Thank you for your application of March 13,wherein you applied for the medical clerk position.
• B)We are very sorry to have to tell you that the medical clerk position has been filled.
• C)We enjoyed meeting you last week to discuss your qualifications for the medical clerk position.
• D)We are absolutely thrilled to have an applicant with your exceptional qualifications.

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Definitions:

Contingency Thinking

A management perspective that considers the outcomes of actions to vary depending on the internal and external conditions.

Human Relations

A management approach focusing on the importance of interpersonal relationships, employee needs, and morale in the workplace.

Theory Z

Describes a management framework emphasising long‐term employment and teamwork.

Japanese Management Models

Management practices and principles that originate from Japan, focusing on continuous improvement, long-term employment, consensus decision-making, and strong company loyalty.