A Customer Has Posted a Negative Comment on Your Company's

question 108

Multiple Choice

A customer has posted a negative comment on your company's Facebook page about her dissatisfaction with the customer service she received.What should you do?

• A)Delete the comment immediately before too many people see it.
• B)File a lawsuit against the customer for libel.
• C)Reply to the customer's post within 24 hours.
• D)Ignore the comment.

Examine changes in societal norms regarding marriage age.

Identify themes in psychology regarding the interplay between heredity, environment, and cognitive development.

Understand the biological and psychological impacts of prenatal exposure to substances.

Understand the anatomical distribution of different types of body fat.

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Definitions:

Somatic Cells

Any cell forming the body of an organism, as opposed to reproductive cells; somatic cells are diploid and carry the full set of chromosomes.

Unneeded Genes

Genes that are not required by an organism for survival or reproduction, often becoming deactivated or lost over evolutionary time.

Regulation Development

The process through which biological systems grow and change, governed by genetic and environmental factors.

Transcription

The first step in gene expression, where a particular segment of DNA is copied into RNA by the enzyme RNA polymerase.