Heather Wants to Convince Her Supervisor to Invest in New

question 51

Multiple Choice

Heather wants to convince her supervisor to invest in new smartphones for the sales staff.What is the best thing Heather can do in her proposal?

• A)Tell her supervisor that the cost of the new smartphones is a good deal.
• B)Tell her supervisor how happy she and the others on the sales staff would be with new smartphones.
• C)Show how the smartphones will improve the ability of sales staff to stay in touch with clients,resulting in greater productivity and higher sales.
• D)Outline some of the features of the new smartphones.

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Definitions:

Liking

The pleasure that follows receipt of a reward.

Similarity

In perception, a principle by which we tend to group like figures, especially by color and orientation.

Liking

A positive feeling of affection or preference towards someone or something.

Attribution of Arousal Theory

A theory in social psychology that suggests people make attributions about the source of their arousal or emotional states, which can influence their emotions and behaviors.